Sunset Programming, Inc.

IBM emailed me today with the underlying cause of the dreaded Blue Screen Bounce (BSB) -- and it was such an easy item to correct, I've already fixed EVERY BSB I know about:

Task Maintenance
Phone Calls
Contact Maintenance

Somehow, the IBM screen generator tool put N,S,or A where it expected to find 0,1,2 (where 0=N, 1=S, and 2=A). They don't have a 'reason' for what built the problem, but at this point, getting it fixed is really all I cared about.

Once you log in, you will see a link for the 5.2.0 update! We are ready to start scheduling update appointments for the move to 5.2.0. Since this release standardizes ALL clients to the new 'go forward' format (changing where we keep things between DATA and DEFN), many early users will have files in the wrong place. Since this will vary per site, this release will require assistance for installation.

We are putting the final changes and testing the code now. I had hoped I'd be finished over the weekend, but like all good plans... I went and saw "Baby Mama" instead. Sorry. It was either that or find all new friends and family. The things I do to keep people happy....

ANYWAY... the biggest change in the 5.2.0 version is the introduction of a 'Scheduling Module' that we licensed from Precision Solutions that we 'bundle in' to the CRM for your special requirements. Right off the bat, we are writing some 5.2.1 code to handle (drum roll) Automatic Monthly Emails for "Eligible but Not Enrolled" employees in your benefit plans. If you have other routine, scheduled notification based on data HRP can 'know', let me know your thoughts and ideas so we can see about adding it, or helping you add it!

If you get an Error 130 - Database Error, there are a couple of simple things to check that are likely quick to fix. There are two likely issues that will cause this: (1) Not enough database seats on HRPyramid are available to check or lookup the request or (2) a Key being requested is not part of the Image Type Code.

We'll run through both and how you can tell if either is the case:

With just a few days until the User Conference, I wanted to give a couple of hints what you will see and hear about, but decided not to steal the thunder of each presenter. Sunset Programming works closely with F.W.Davison to create some of the 'magic' -- we hope you will be as excited about the changes coming down the pike as we think you will be! See you next week!

We've added a new piece to help the CRM users. It's a web-based training option available for New clients, as well as existing CRM users.

Designed as an annual subscription, it will allow you to have access to 'factory training' every day for your new users once you are up and running. For a new site, it's quite a bit less expensive than on-site training - you can have me nag you via a web-broadcast for way less than half what it would cost for me to nag you in person! Factor in the travel costs, and it can be up to 75% less than the cost for an On Site visit.

I'm going to put a slot out here so people can toss their requests here - If one is really custom, I'll let you know - but otherwise, it's a way to know if lot's of people have the same ideas, issues or needs.